Production deployments and measured outcomes from IT Empowered's AI and automation work.
7 cities, 2 counties, and 3 associations in production. ~75% reduction in legislative review time.
Real-time conversational voice agent for MSPs and service businesses, with escalation paths and ticketing integration.
900+ people trained across 10 organizations. ~20x lift in AI tool adoption post-program.
First-response and clarifying-question automation. ~30% of Tier-1 inquiries auto-resolved.
~20 active workflow automations across clients (Make.com, Google Workspace, webhooks). ~5+ hrs/week reclaimed per client.