Production deployments

Workflow Automation Portfolio

A working portfolio of custom automations built and maintained for client teams — covering intake, approvals, scheduling, hiring, support, and internal operations.

Outcome: ~20 active workflow automations in production across client environments. ~5+ hours per week reclaimed per client team on average.

Representative builds

Vacation Approval Workflow

End-to-end leave request and approval automation using Google Forms, Sheets, email, Calendar, and Make.com. Daily reminders, status logging, and supervisor routing.

Survey Intake Automation

Structured intake of project requests with standardized data capture and automated routing into operations workflows.

Crew Assignment Scheduler

Field-staffing assignment with crew chief / supporting staff role mapping, date/time scheduling, and duration planning. Webhook-driven handoff.

Google Form Prefill Automation

Prefilled form links generated from triggered workflows so users start with the right context — improving data completeness.

Applicant Tracker

Hiring pipeline workflow with stage-based candidate movement and consistent internal review.

Software Tracker

Software request intake and approval workflow giving organizations visibility into tools in use and a defensible governance trail.

IT Helpdesk Ticketing System

Structured ticket intake with unique IDs, improved documentation, and follow-up tracking — the foundation under the AI ticket triage workflow.

Employee & Project Dashboards

Centralized operational dashboards consolidating personnel data, status visibility, and workflow actions into single interfaces.

Tech stack

Primarily Make.com, Google Workspace (Forms, Sheets, Calendar, Gmail), webhook-based integrations, Voiceflow for conversational interfaces, and LLM-backed steps where they add measurable value (summarization, classification, clarifying-question generation).

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